Terms & Conditions

WELCOME TO GUL MUL BY SONI. BY ACCESSING OR PURCHASING FROM OUR WEBSITE, YOU AGREE TO THE FOLLOWING TERMS & CONDITIONS. PLEASE READ THEM CAREFULLY BEFORE USING OUR SERVICES.

1. INTRODUCTION

This website is operated by Gul Mul by Soni.By visiting our site, browsing products, or placing an order, you accept these Terms & Conditions.
We may update these terms at any time. Continued use means you accept the updated version.

2. WEBSITE USE

You agree not to:

  • Misuse the website.
  • Attempt unauthorized access.
  • Use false or misleading information.
  • Copy or steal content, images, or product designs.
  • Use the website for illegal activities.
  • All content on this website is the property of Gul Mul by Soni.

3. PRODUCT INFORMATION

  • We try our best to show colors, designs, and details accurately.
  • Slight color variations may occur due to lighting or screen settings.
  • Product availability and pricing may change without notice.

4. ORDER ACCEPTANCE

Placing an order does not guarantee confirmation.Orders may be cancelled due to:

  • Payment issues
  • Stock unavailability
  • Technical errors
  • Suspected fraudulent activity
  • You will be notified in such cases.

5. PRICING & PAYMENT

  • All prices listed are final and inclusive/exclusive of taxes as shown.
  • We accept UPI, cards, wallets and net banking.
  • In case of pricing errors, we reserve the right to cancel and refund the order.

6. SHIPPING & DELIVERY

Delivery estimates shown at checkout are approximate.
Delays may occur due to courier partners, weather, or incorrect addresses.
We are not liable for delays outside our control.

7. RETURN, REFUND & EXCHANGE

  • Our Return & Refund Policy applies to all orders.
  • Returns are accepted only if the product meets eligibility criteria.
  • Refunds are processed after quality checks.
  • Exchanges depend on stock availability.

8. ORDER CANCELLATION

  • Orders can be cancelled only before dispatch.
  • Shipped orders cannot be cancelled and must follow the return process.

9. ACCOUNT INFORMATION

  1. You are responsible for:
  2. Maintaining account confidentiality
  3. Providing accurate information
  4. All activity under your account

Note:- We are not liable for any loss due to incorrect information provided by the user.

10. INTELLECTUAL PROPERTY RIGHTS

All images, designs, product photos, text, logos, and graphics are owned by Gul Mul by Soni. Any reproduction or unauthorized use is strictly prohibited.

11. LIMITATIONS OF LIABILITY

We are not responsible for:

  • Courier delays or damages caused during transit.
  • Incorrect addresses provided by the customer.
  • Product misuse by customers.
  • Minor color or sizing variations.
  • Our liability is limited to the value of the purchased product.

12. PRIVACY

Your personal information is used only for order processing and improving our service. By using this website, you agree to our Privacy Policy.

13. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

14. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

15. THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

16. GOVERNING LAW

These Terms & Conditions are governed by the laws of India.
Any legal disputes will fall under the jurisdiction of Indian courts.

17. CONTACT INFORMATION

For any questions or support, reach us at:
Email: gulmulbysoni@gmail.com
WhatsApp: +91 7860930077

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